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20 Customer Reviews / Average: 5.0 out of 5
May 16, 2023 at 12:33 PM EST
"Ms. Zahran is one of the most passionate and knowledgeable experts of fine European china. Her store carries the largest selection of Herend porcelain probably in the entire United States. The elegant store further elevates the already high standard at The Grove. All lovers of fine china are bound to leave the store with something that makes their everyday life beautiful, or with the perfect gift."
~ Caroline Esche
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Dec. 23, 2020 at 1:06 PM EST
"Lucy has a beautiful store. Her customer service is second to none and she so courteous and friendly. Highly recommend if you are looking for a beautiful or unique gift."
~ Alexandra Wallace
in CA
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Oct. 12, 2020 at 1:02 AM EST
"She is known for outstanding service and knowledge of fine crystal, silver and china."
~ Jacqueline Cuahutle
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Oct. 11, 2020 at 5:52 PM EST
"Such an amazing store with beautiful crystals and porcelain. Also, appreciated being helped by Fida who was so knowledgeable and kind throughout my entire shopping experience!"
~ TS
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Oct. 9, 2020 at 5:07 PM EST
"I have enjoyed being a customer of Lucy Zahran for 30+ years. She has wonderful taste, incredible knowledge, and her customer service is always flawless.All of her products are of the highest quality."
~ Lars Stensland Jr
Comment:
Oct. 9, 2020 at 2:00 PM EST
"Beautiful store with a wide selection of exquisite gifts! Knowledge ,follow through and customer service puts the staff above all other retailers! You will not go wrong choosing a gift or making a self purchase at Lucy Zahran's at The Grove!"
~ BB
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Oct. 7, 2020 at 2:26 PM EST
"An amazing store! Fida helped me find what I was looking for. She knows so much about each collection and all the brands. What a wonderful brands consultant!"
~ Abeer Abdelrahim
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Oct. 6, 2020 at 10:29 PM EST
"A beautiful wide selection of fine crystals and porcelain!
This is the one of the best stores you would consider when you are looking for a special elegant gift."
~ Lamia Khayat
Comment:
Oct. 6, 2020 at 10:21 PM EST
"I love their products it’s so unique, great quality and implements a lot of artistic designs. They really add a value to your home."
~ Mirna Obeid
Comment:
Oct. 6, 2020 at 9:40 PM EST
"Fida helped me at the store and honestly she provided the best customer service I’ve had. I hope her boss realizes the value she brings to this store. Go here if you want wonderful jewelry and great service."
~ Sam
Comment:
Oct. 6, 2020 at 6:59 PM EST
"The shop is quaint and simply lovely. I love working with Fida, she listens attentively and knows exactly what we’re looking for and how to help!"
~ Bob
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Oct. 6, 2020 at 6:30 PM EST
"the shop is very chic, fida was very helpful and friendly !!"
~ Raeda daas
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Oct. 6, 2020 at 5:47 PM EST
"Such an elegant place to shop for high end precious gifs!!
Fida has beautiful smile, very friendly ,approachable & professional ! She made my shopping experience Truly pleasant!! Thank you!!"
~ Ghazwa yamak
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Oct. 6, 2020 at 5:06 PM EST
"Everything is so beautiful and refined, Fida is such delicate and charming seller. She is of great help to whoever want to buy something unique"
~ Toufika Awaida
Comment:
Oct. 6, 2020 at 5:05 PM EST
"Lucy’s store is truly one of a kind. She has one of the most precious art collections, china sets, designer jewelry, and a lot more. Her boutique is a little wonderland of colors and patterns. Make sure to stop by next time you’re at The Grove!"
~ FT
Comment:
Oct. 6, 2020 at 4:58 PM EST
"I love Lucy’s boutique! She has fabulous jewelry and stunning China collections. Every single piece in her store is unique and has a story to tell. Her sales reps are also professional and knowledgeable. Highly recommended!"
~ Leila
Comment:
Oct. 6, 2020 at 4:45 PM EST
"I bought some exquisite gifts from this shop a few months before the pandemic hits
What lovely collections they have
You will find not only excellent service at that store but merchandise that is exclusively available only through them
Whether it’s the crystal like baccarat or fine porcelains like Hermès and other the collections are truly eye candies and impressive
Will definitely return for more options with an occasion calls for a fine gift
Thank you fida the sales rep who helped me with my choice you were friendly fun professional and very knowledgeable regarding the merchandise I appreciated your services"
~ Dr. Jinane annous
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Oct. 6, 2020 at 4:41 PM EST
"Excellent customer service by Fida, she's professional, knowledgeable, and curtious. Will do repeated business with this store, very impressed with ample varieties that satisfies everyone's taste."
~ Mike Nachabe
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Oct. 6, 2020 at 4:20 PM EST
"Outstanding customer service..with a wonderful follow through..?"
~ Morris
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Oct. 6, 2020 at 1:35 PM EST
"Lucy is the most knowledgable person I have ever met when it comes to fine china! She is also well connected and can get items that are discontinued or difficult to find. We will only buy our china from Lucy and her team from now on."
~ John Stephens
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